Privacy Policy

Effective date – 5 February, 2025

Introduction

Welcome to favros.co.uk website (the “Site”). We understand that privacy online is important to users of our Site, especially when conducting business. This Privacy Policy governs our privacy practices with respect to all users of the Site (“Visitors”) who visit without transacting business and those who register to transact business on the Site and make use of the various services offered by favros.co.uk (collectively, “Services”) (“Authorized Customers”).

Information Collection

We collect various types of Personally Identifiable Information (PII) including but not limited to name, address, phone number, email address, and payment information. This information is collected through forms, cookies, and during the use of our services. We may also collect anonymous demographic information that is not unique to you.

Third-Party Information Collection

We may share PII with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties have access to PII only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. We require all third-party service providers to respect the security of your PII and to treat it in accordance with the law.

Use of Personally Identifiable Information

We use PII to provide and improve our services, process transactions, send marketing communications, respond to customer inquiries, and for other legitimate business purposes. We ensure that our use of PII is always lawful and based on your consent, our legitimate interests, or the necessity to fulfill a contract.

Data Sharing

We may share PII with third parties in the following circumstances:

• With your explicit consent.
• When we have a legal obligation to do so.
• When it is necessary for the performance of a contract with you.
• To protect our rights, property, or safety, and that of our customers or others.

Data Storage and Security

We implement robust security measures to protect your PII from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure access controls, and regular security assessments. We retain PII only as long as necessary to fulfill the purposes for which it was collected or as required by law.

User Rights

Under the United Kingdom GDPR, you have the following rights regarding your PII:

• Access: You have the right to request a copy of the PII we hold about you.
• Rectification: You have the right to request correction of any inaccurate or incomplete PII.
• Erasure: You have the right to request the deletion of your PII, subject to certain conditions.
• Restriction: You have the right to request the restriction of processing of your PII.
• Data Portability: You have the right to receive your PII in a structured, commonly used, and machine-readable format.
• Objection: You have the right to object to the processing of your PII for certain purposes, such as direct marketing.

To exercise these rights, please contact us at sales@favros.co.uk. We will respond to your request within one month, in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can manage your cookie preferences through your browser settings.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our Site and indicating the date of the latest revision.

Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Store Name: favros.co.uk

Email: sales@favros.co.uk

Phone: +447410071557

Company Name: H&P Technology Ltd

Company Registered Address: 71-75 Shelton Street, London, England, WC2H 9JQ, United Kingdom

Company number: 13826516

VAT Number: GB481111523

Links to Other Websites

Our Site may contain links to other websites. This Privacy Policy does not apply to external sites, and we encourage you to review the privacy policies of any sites you visit.